Effective Date: February 23, 2026
Website: www.goviya.ai
Contact: hello@goviya.ai

Viya (“Viya,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when using our website and services.

By using this Site, you agree to the practices described below.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• First and last name

• Email address

• Cruise details (ship name, sailing date, ports)

• Port-day preferences and planning priorities

• Accessibility considerations (general descriptions only)

• Responses to optional survey or research questions

If you make a purchase, payment information is processed securely by a third-party payment processor (such as Stripe). We do not store full credit card numbers.

We may also collect limited technical information automatically, such as:

• IP address

• Browser type

• Pages visited

• General analytics data

This information helps us improve the Site.

2. How We Use Your Information

We use your information to:

• Create and deliver personalized port-day planning reports

• Communicate with you about your request

• Improve our services and user experience

• Conduct optional research to refine our offerings

• Send updates or announcements (only if you opt in)

We do not sell or rent your personal information.

3. Sensitive Information

We ask that you do not submit detailed medical or highly sensitive personal information through our intake forms. If accessibility considerations are relevant, a general description is sufficient.

4. Third-Party Services

We may use trusted third-party providers to operate our business, including:

• Website hosting platforms

• Form processing tools

• Email service providers

• Payment processors

• Analytics services

• Affiliate platforms

These third parties may process your data in accordance with their own privacy policies.

Your information may be stored or processed in the United States or other jurisdictions where our service providers operate.

5. Data Security

We take reasonable measures to protect your information using secure hosting platforms and reputable third-party providers. However, no method of online transmission or storage is completely secure.

6. Your Rights

You may request to:

• Access the personal information we have about you

• Correct inaccurate information

• Request deletion of your data

To make a request, please email: hello@goviya.ai

We will respond within a reasonable timeframe.

7. Affiliate Disclosure

Some links on this Site may be affiliate links. If you choose to book through these links, we may earn a commission at no additional cost to you.

8. Children’s Privacy

This Site is not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.